This privacy policy (“Privacy Policy”) generally describes the information Haus Lending LLC (“we” or “us” or “Haus Lending”) collects when you use or access its website and any of its platforms, products or services (collectively, the “Services”). It also explains how we use and share the information and what steps we take to protect it.
By visiting and using the Haus Lending’s website or using its Services, you consent to our collection and use of your personal information as described in this Privacy Policy. Please read this Privacy Policy in its entirety. We reserve the right to modify, alter, or otherwise update this Privacy Policy at any time to address changing legal obligations, technologies, business practices and our users’ needs, and we encourage you to check back periodically so that you are always aware of the most current policies and practices that Haus Lending has in place to protect your personally identifiable information.
Please also review the (herein contained) Terms & Conditions that govern your use of our Services.
Haus Lending complies with all applicable federal and state privacy laws and regulations.
What types of information we gather from you depends on the product or Services you have with us. This information may include:
If you use our (or our affiliate’s) platform, we may also collect information about the browser you are using. This information can include:
We may supplement this information with data from third parties. This information may include:
We treat all information about you, whether received from you or from a third-party, in accordance with this Privacy Policy and our Terms and Conditions (contained herein).
We use the information we collect to provide, maintain, protect, optimize and improve our Services, and to enhance your user experience. We may also use the information we collect in the following ways:
Regular Business Purposes
We use the information you provide to update your account(s), process or service requested or authorized transactions, and evaluate and underwrite loan requests and applications. ]
For Our Own Analytic Purposes
Haus Lending may also use your information to develop new Services, conduct research, and create anonymous or aggregated reporting for its (or its affiliates’) own use.
For Our Own Marketing Purposes
Haus Lending may use your information to offer our products or Services to you, including products and services from our parent company, Roc360
To Comply with Legal Requirements
It may be necessary to provide information collected from you to respond to subpoenas, other discovery requests, legal investigations, court orders or to otherwise comply with the law. We may share information pursuant to a governmental agency or investigatory body request. Haus Lending may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
Haus Lending does not share, sell, rent or otherwise distribute your personal information except:
With Our Service Providers
We may share your personal information with other companies and individuals to perform functions or services for us or on our behalf, such as hosting this Site, sending email messages, making phone calls, and processing requests for background and credit checks. These parties are contractually or otherwise restricted from using any personal information for purposes other than providing services for Haus Lending (or its affiliates) or on our behalf.
For Administrative and Legal Reasons
See Section 2 above. Additionally, Haus Lending also reserves the right to disclose or use information if it has a good faith belief that such action is necessary to: (a) protect and defend the rights, property or liability of Haus Lending or its affiliates, other users of this platform, or the public; (b) enforce the Terms and Conditions; (c) respond to claims that any content violates the rights of third-parties; (d) respond to claims of suspected or actual illegal activity; (e) detect, address or prevent fraud, security or technical issues; or (f) respond to an audit.
We may disclose personal and other sensitive information, as necessary, in connection with providing our products and services. In order to originate, sell and/or service our loans/loan products/related products, we may disclose your information to loan buyers, financing providers, insurers, reinsurers, insurance intermediaries, brokers, lenders, underwriters, insurance reference bureaus, medical service providers, fraud detection agencies, our other advisers, lawyers, accountants, and other third parties involved in the loan origination, sale and/or servicing process(es).
We may disclose personal and other sensitive information after receiving your consent for such disclosure. Such consent may be provided via written, electronic, or verbal means, subject to Haus Lending’s ability to reasonably validate your identity and determine the authenticity of such request.
Haus Lending respects your privacy and your right to limit the sharing of your information. The following identifies ways in which you can limit the sharing of your information and data:
For more information on how to reject or delete cookies, you should consult with your browser’s or device’s help documentation or visit www.aboutcookies.org. At this time, Haus Lending does not (a) respond to automated signals regarding tracking mechanisms, including “do not track” instructions from your browser; or (b) allow third parties to install software to track users’ identities on its website.
Secure Internet Connectivity. Haus Lending protects your personal/private information through the use of encryption technology. We use industry standard security protocol (Secure Sockets Layer or “SSL”) to ensure that the connection between your browser and our server remains protected. Unfortunately, no data transmitted over the Internet or data storage system can be guaranteed 100% secure. If you believe your connection with us is no longer secure for any reason, please notify us immediately.
Information Security. Personal information and user-specific settings and preferences are stored using commercially standard database and website security software. User passwords and other sensitive user information are saved in a secure manner to prevent unauthorized access or disclosure and accidental loss, alteration, or destruction.
Evaluation of Information Protection Practices. Periodically, our operations and business practices are reviewed for compliance with corporate policies and procedures governing the security, confidentiality, and quality of our information.
Employee Access, Training and Expectations. Our employees are required to protect confidential third party information in general as a condition of employment at Haus Lending (or its affiliates), and our business practices limit the use and disclosure of such information, including personal information, to authorized persons, processes, and transactions.
Updating and Correcting Your Information
Keeping your information accurate and up to date is very important since inaccurate or incomplete information could impact our ability to deliver Services to you. Please let us know about any changes that may be required to your personal information by updating your account profile or by contacting your account manager.
Continued Use of Information
Even if you are no longer our customer or client, we may continue to share your information as described in this Privacy Policy.
External Links and Third-Party Privacy Policies
Haus Lending may post links to third-party websites that are governed by their own terms and are not subject to this Privacy Policy. We do not exercise control over these third-party sites and are not responsible for the privacy practices of any third-party. We encourage you to read the privacy policies and terms of use of any third-party web sites you visit.
The Services are operated in the United States and intended for users located in the United States. If you access this Site from a location outside of the United States, your information may be transferred to the United States and you agree to such transfer. Furthermore, you acknowledge that the United States may not provide the same level of protections as the laws of your country.
The Services are not intended for anyone under the age of 18. We do not knowingly collect, use or disclose information of children under the age of 18 without the consent of their parents or legal guardians. We will delete any personal information collected that we determine to be from a user younger than the age of 18.
Rights of California Residents
Changes to Privacy Policy
This Privacy Policy may be revised at any time to reflect changes in the law or in Haus Lending’s business operations. Any changes will be effective immediately upon the posting of the revised Privacy Policy. Sometimes there may be material changes to this Privacy Policy that we want to apply retroactively. If so, we will notify you and obtain your consent to the extent required by applicable law.
